Shipping & Returns

We only deliver to Germany!

For shipping within Germany:


Delivery is by Deutsche Post, DHL, Hermes or DPD.


The goods will be shipped after the receipt of the money, usually the same, at the latest on the next working day (working day: Monday to Friday). The delivery time of the parcel services is 1-2 working days. The delivery time for goods deliveries is 2 to 5 business days The delivery time for goods deliveries is 2 to 5 business days.

The receipt as a package must be acknowledged by the delivery person. In comparison to many other transport companies, DHL also increases on Saturdays. If no one is present at the time of delivery, the delivery is deposited with a neighbor or at the post office. There you can pick up the delivery within 5 working days.

Alternatively, you can have the order delivered to a DHL Packstation (one-time registration required). In many larger cities this is now available. This service is offered exclusively by DHL and represents a good alternative if you are rarely at home and can not accept packages. At the Packstation, you can pick up a deposited shipment around the clock.

When ordering with delivery to a DHL Packstation, please enter your DHL customer number in the address field "Company" and the number of the Packstation in the address field "Street and House number".

If there are delays in delivery, you will always receive an e-mail with up-to-date information and currently known delivery data. So you are always informed about the current status of your order.

After successful processing of your order you will receive an automatic shipping confirmation. Please note that we can not ship packages on Saturdays and Sundays.

If your delivery address has been sent to you by us wrongly and the shipment is returned to us, we must resend the package at your expense.
 

Shipping: 

The shipping costs are calculated according to the order value / value of the goods:
 
goods weight  Shipping costs within Germany delivery time
up to 0,025 kg
(25 gr)
1,95 EUR
(as a Consignment, uninsured)
approximately
3 - 7 Working days
up to 0,05 kg
(50 gr)
2,90 EUR
(as a Consignment, uninsured)
approximately
3 - 7 Working days
up to 0,8 kg
(800 gr)
4,99 EUR
(DHL-Package, insured)
approximately
1 - 2 Working days
from 0,801 kg
(801 gr)
5,99 EUR
(DHL-Package, insured)
approximately
1 - 2 Working days
  free shipping
from 55,00 EUR Value of goods

(DHL-Package, insured)
approximately
1 - 2 Working days


















 


Order for self-collection:

You can also order goods for collection via the online shop. Simply select "Self-Pickup" for the shipping method. In this case no shipping costs will be charged. The goods are then directed and reserved for you. If the order is complete, we will notify you by e-mail.

Then you can arrange an individual appointment for pickup with us.
Fon: +49 7244 2053685
Fax: +49 7244 2053686
Mail: info@Die-Welt-der-Kleinen.de

Collection address:
Henning Wagner
Die-Welt-der-Kleinen.de
Schillerstr. 46/1
76356 Weingarten (Baden)
 
 

Delivery upon payment with immediate payment (Sofortüberweisung/Klarna)

With immediate payment, you pay quickly, easily and securely your purchases on the Internet. You do not have to register, simply and securely pay with your online banking data.
In the case of DIRECTebanking, you can carry out a normal online transfer with your bank, with the special feature that the Bank's transfer confirmation goes to DIRECTebanking, which in turn confirms the payment and also guarantees the later payment of the money. This means that your order will be ready for processing, even if the money will reach us only days later.
If you have selected the payment method "Immediate transfer" during the ordering process at the cash desk, they are forwarded automatically to the corresponding page after sending the order and can then make the payment here. The duration of the payment is usually only a few minutes.
Once the order has been completed, you will receive an "order confirmation" by e-mail.
If the payment confirmation from Sofortüberweisung.de is received, your order will be processed and dispatched as soon as possible. If you do not already know DIRECTebanking, you can find out more here: http://www.sofortueberweisung.de
For the payment method "Klarna", the invoice amount is to be paid after receipt of the order confirmation within 7 days from the date of delivery and sent by e-mail. Should no payment be registered with us within these 7 days, we reserve the right to cancel the order.
 


Delivery with payment in advance: 

The payment is made by prepayment as a rule by a transfer. Once the order has been completed, you will receive an "order confirmation" by e-mail. In this e-mail you will find all necessary information about payment by banktransferThe transfer period is 1 - 3 days. If the prepayment is received, your order will be processed and sent as soon as possible.
For the payment method "advance transfer / prepayment", the invoice amount is to be transferred in advance to the account specified there after receipt of the order confirmation, which contains all information for the transfer, within 7 days from the date of delivery and by e-mail. Should no payment be registered with us within these 7 days, we reserve the right to cancel the order.
 
 

Delivery with payment via Paypal:

Payments are made by Paypal. Paypal can be paid by credit card, giropay or bank account.
During the ordering process, they are automatically forwarded to the Paypal page. There you can then make the payment with just a few mouse clicks. The duration of the payment varies from one minute to 5 days, depending on whether you have been a long time with Paypal customer or recently opened a new account and the one-time verification by Paypal still pending.
If the payment confirmation of Paypal is received, your order will be processed and sent as soon as possible. If you do not already know Paypal, you can find out more here: http://www.paypal.de
Deliveries which have been paid by Paypal will generally be delivered to Paypal's address and paid by Paypal.
With the payment methods "PayPal" you will be redirected during the ordering process directly to the appropriate provider in order to settle the invoice amount immediately. If an immediate settlement is not desired, the invoice amount will be paid within 7 days after receipt of the order confirmation, from the date of delivery and sent by e-mail. If no payment has been received by us within these 7 days, we reserve the right to cancel the order. You can at any time, by e-mail, request the payment link from us again.
 
 

Delivery with invoice:

(Only for registered and released customers)
 
Payment is done by invoice. For delivery on account, they must be explicitly released by us. Please do not hesitate to contact us.
Fon: +49 7244 2053685
Fax: +49 7244 2053686
Mail: info@Die-Welt-der-Kleinen.de
After receipt of your order, this will be processed immediately and sent as soon as possible.
For the "Invoice" payment method, the invoice amount must be transferred to the account specified there after receipt of the invoice, which contains all information for the transfer and is sent by email or with the delivery, within 7 days, without any deduction.